How not to customer service, by GrubHub
November 30, 2015
Some may read this as a story of #firstworldproblems where as others will see “social media revenge”. However this is neither, it’s a simple story of a bad experience which turned into an even worse experience through the failure of customer service. Even though my “story” has a mostly satisfactory conclusion, it is obvious from a very minor amount of research that I am not alone in my bad experience with GrubHub. First was “Pissed Consumer” where there are 175 reviews for GrubHub with a 1.5 star average. The “GrubHub” name has a not great B- rating with the BBB whereas the “Seamless” name (remember, it’s the same company, they merged in 2013) has a dismal D- raiting with the BBB. Much of the recent news isn’t stellar with the aptly titled “GrubHub is in danger zone” and a series on the sham restaurants of Grubhub/Seamless.
Food Review: Camp BBQ (San Francisco)
February 4, 2013
After several nights of drinking and debauchery, Lauren suggested a slight change of pace for an evening excursion. There was this new Japanese BBQ place out in the Inner Richmond which she’d been to once and claimed that “it was to die for”. To me, “Japanese BBQ” typically means yakitori and a few similar items. Sure it’s tasty, but it’s not exactly exciting. I wasn’t entirely sure what to expect, but I was pleasantly surprised by our trip to Camp BBQ SF.
Food Review: M.Y. China SF (Westfield Center)
January 25, 2013
Our buns are steaming hot! Last night Lauren and I went to M.Y. China SF (not to be confused with My China SF) in the Westfield Center. I don’t go to Westfield (aka “The Powell St Mall”) that much, but I had seen it in construction just before opening. We had a free evening so Lauren suggested we go to the “Dim sum place in Westfield”.
November 24, 2011
I just wanted to wish everyone a Happy Thanksgiving, regardless of what you’re doing. I’m sure most of you are out with friends and family – which you hopefully enjoy! I’m plunking about at home, relaxing, and enjoying a few days off. My vote is for teriyaki chicken and cupcakes over turkey and stuffing… but to each their own.
Review: Akira Bistro – Danville, CA
July 22, 2010
Akira Bistro[ 499 San Ramon Valley Blvd Danville, CA 94526]2 925-552-5888 A few weeks ago I was in downtown Danville and noticed that a new Japanese restaurant was setting up. I find it slightly amusing since they are literally across the street from two other Japanese restaurants. Danville isn’t exactly big, but does it ever have a TON of Japanese food. Win for me. Jumping up to July 9th, I was walking by and noticed this new place, now labeled as Akira Bistro, had opened. Fast forward a week and a half later to July 20th, I finally got to try it.
Review: PowerBar Harvest Whole Grain
July 2, 2010
A few weeks ago I was on a bit of a drive when I found myself stopped at gas station for fuel. I was a bit hungry so I thought a PowerBar would be a fairly healthy option, if not terribly tasty. After all, everyone knows about the PowerBar reputation, you know the rep I’m talking about… the completely unpalatable and inedible rep. What I found was these new PowerBar Harvest Whole Grain bars, and I was pleasantly surprised them.
Mochi is the food of the gods
May 12, 2010
<img class="serendipity_image_left" width="110" height="94" src="/uploads/bh_mochi_icecream.serthb.jpg" alt="" /></a> Mochi + Ice Cream = Win Let’s start off by covering “What is Mochi?” for the uncultured 3 of you that managed to happen by this blog and don’t already know what it is. Mochi (Japanese: 餅) is a Japanese rice cake made of glutinous rice pounded into paste and molded into shape. In Japan it is traditionally made in a ceremony called mochitsuki.
Review: Damo Sushi – Pleasant Hill
March 24, 2010
<img class="serendipity_image_left" width="110" height="83" src="/uploads/damo02.serthb.jpg" alt="" /></a> The sushi bar, with ever present TV. Recently I found myself up on the north side of Pleasant Hill. After running my errands I remembered seeing something about a possible Asian market and some sushi in the area. As luck would have it, it was dinner time, so investigation ensued. What I found was Damo Sushi. Pleasant Hill on the whole is a decent and somewhat upscale suburb, compared to say Concord.
Recipe: Brett’s Kit Kat Ice Cream Pie
February 16, 2010
Ingredients: Pie Shell 1.5 Quarts Dreyer’s Fat Free Vanilla Frozen Yogurt 4 Kit Kat candy bars (16 individual bars – you can use the Fun/Snack size Kit Kats as well, but will need 16 packs of those since they are roughly equivalent to one bar each) Kahlua Directions: Bake Pie Crust in your standard 9″ pie dish If the crust puffs up, pierce the bubble and allow steam to escape, after a few minutes gently press it back down Allow the frozen yogurt to defrost a little bit and then put about half of it into your blender Finely chop up 2 of the candy bars and toss them on top of the frozen yogurt Add some Kahlua (personal preference, at least a shot or three) Blend it until well mixed, then add the rest of the frozen yogurt By hand, crush one more candy bar and add it to the mix Blend until completely mixed (adding more Kahlua as necessary), then pour into prepared (well-cooled) pie shell.
Review: Brothers-All-Natural Crisps
December 4, 2009
Recently, at CostCo I picked up a variety pack of Brothers-All-Natural Crisps, I had previously experienced these in Disneyland, specifically the Asian Pears. Having enjoyed these at Disneyland, I decided to go for the pack, which included Strawberry Banana and Fuji Apple. Thus far, I think the Strawberry Banana pack is my favorite. It has a different texture than the Apple and Pear crisps, which are very melt in your mouth.
Review: Meat-free BBQ Pulled Shreds
November 23, 2009
<img class="serendipity_image_left" width="93" height="110" src="/uploads/John/bbq_pulled_shreds_295x350.serthb.jpg" alt="" /></a> Fake Pork, it’s what’s for dinner. Lately, I’ve been working on being more healthy with my eating habits. Having a Whole Foods Market fairly close by certainly makes this easier, as it has a much larger selection of organic and vegetarian foods. NOTE: I am not in any way a vegetarian, however, vegetarian food is generally higher in certain nutritious qualities (such as Protein) and lower in the less useful qualities (i.
Food Review: Sushi Boat in Temecula, CA
October 28, 2009
View Larger Map Today’s food review is of the Sushi Boat in Temecula, CA (SoCal, ewwww). Address: 40820 Winchester Rd, Temecula, CA Phone: (951) 719-2991 Price: Cheap! My 3 item dinner bento was something like $11. Between Far and I we had 1 large roll, 1 small roll, my 3 item dinner, and a large carafe of sake. The total was just about $40. Sushi Quality: Good. I had a salmon roll, and it was tasty.
New column: Food Review
October 21, 2009
I like to go out to eat. I’ll be honest and admit that I probably go out a little too often. Like most people, I go out when I’m out of town, but unlike most people, I’m out of town about one week a month, on average. On top of that, I go out to eat fairly often when I’m at home. Mostly for social reasons, but partially because I don’t want to cook.
Review: Woo Chon
June 10, 2009
<img class="serendipity_image_left" width="110" height="83" src="/uploads/Salmon_sushi_cut.serthb.jpg" alt="" /></a> This is how sushi should look (unlike what we had at Woo Chon) CC-BY-2.0 ThinkDraw Jon and I found ourselves in Reno last night and thus, in need of sushi. We decided to try somewhere we hadn’t been before and that led us to Woo Chon. This review will consist of a few parts; my review of the restaurant, our review of the food, some comments from Jon, and the verdict.
Food Review: “Skates on the Bay” in Berkeley
April 14, 2008
I normally don’t do food reviews (on the blog that is, on the wiki I’ve done some). But I figured I’d share this time…. I went out to Skates on the Bay (100 Seawall Dr, Berkeley, CA 94710) last night. Its a fairly fancy place and it does live up to its name. It sits on stilts above the water. Half of the place is the “bar” which is walk in (plenty of tables), the rest is a proper sit down dining room.