Calling ING Customer Service
October 7, 2010
Recently, I opened an Orange CD with ING Direct, but in my haste to open it, I selected 18 months instead of 12 months. Ooops! Unfortunately, I couldn’t find anything on the website to rectify this. Closing the CD prematurely would result in a penalty of 6 months interest (given that I had just opened the account that means I would have been paying them), so instead I bit the bullet and called customer service.