Filing a claim with FedEx or What the hell happened to my TV?

A while back I got a refurbished TV from woot.com, when it arrived and the FedEx guy dropped it on the ground I cringed a little, but signed for it and then dragged it over to my desk to open it up. I removed the Styrofoam padders on the top corners and pulled the TV out. There were some scuff marks on the sides (no biggie there, cosmetic blemishes are...