April 14, 2006

121 words 1 min read

UnixShell is nifty

So since the server died I moved all the sites to a VPS hosted by UnixShell, including snowulf here. It was on their very lowest plan, and the big problem was having ZERO free ram at all times. The machine was constantly on swap. My fault, not theirs. So today I put in a request for an upgrade to double the stats of what I had before. I have to admit I’m really impressed with the UnixShell people because the upgrade was completed from ticket in to ticket done in 35mn. Now I know they only need to click a button to upgrade me, but hardly do you find customer service that does anything within 1 day, let alone 1 hour.