Monthly Archive: November 2015

How not to customer service, by GrubHub 4

How not to customer service, by GrubHub

Some may read this as a story of #firstworldproblems where as others will see “social media revenge”. However this is neither, it’s a simple story of a bad experience which turned into an even worse experience through the failure of customer service. Even though my “story” has a mostly satisfactory conclusion, it is obvious from a very minor amount of research that I am not alone in my bad experience...

The sadness of Home Depot gardening 0

The sadness of Home Depot gardening

This weekend was supposed to be the start of the Winter Garden series, so a jaunt to Home Depot was in order for some new (more winter friendly plants). As you can see on the right, that didn’t go so well. The pictured area is the open area of the Home Depot nursery where they normally have rows of plants. I realize it’s a little late to get started, but...

For the love of Starbucks, who cares about the red cups? 0

For the love of Starbucks, who cares about the red cups?

Apparently the thing to do these days is rage on the internet against Starbucks. If you’re important enough, you can rage in person about boycotting Starbucks. Why all the rage? Because a cup is red instead of decorated with Christmas-y stuff. This is so ridiculously #firstworldproblems it hurts to even think about. So I have a suggestion for the seething masses… shut up and enjoy your coffee. If you don’t...

Thoughts on use of the Apple TV (2015) in the Enterprise 0

Thoughts on use of the Apple TV (2015) in the Enterprise

Last week, as I was spending quality time with the 4th generation Apple TV, I was brainstorming about potential corporate uses for the unit. It might seem like a strange activity, but the Apple TV already has a number of non-media apps on the tvOS App store. An app like Zillow or Airbnb might be a little strange at first, but when you think about sharing your research with your...

A few days with the Apple TV (2015) 0

A few days with the Apple TV (2015)

Last week saw the release of the 4th Generation Apple TV. Being the first Apple TV featuring the new tvOS, it was the first device in the model’s 8 year history to have user-installable apps. Just like on most modern platforms, having the ability to install your own applications is incredibly useful and powerful. There are some interesting applications which I think will show up down the line relating to...