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Apple is still jerking me around

Posted on 2005-11-20 By Jon No Comments on Apple is still jerking me around

Apple keeps responding to me with the samed canned response. “We are currently researching the issue you described and hope to have a resolution for you very soon”. Bull shit. Come on apple. who do you think your kidding? I’m willing to be a good sized chunk of your users are technically inclined. It doesnt take 3 weeks to research and issue to which you have no information.

I’ve demanded a refund twice now (I bought music, so that I own it — if I can’t do with MY music as I please — I’m returning it to the store) which they have only send canned responses to me. Now I’m tired of this shit — I’ve already filed a complaint with the BBB.

Anyone else out there that has issues with Apple (or iTunes) — I’d sugest you do the same. Search for them by their URL (apple.com) and pick one of the addressess listed in Cupertino, CA.

Apple

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