No internet access today? Blame McAfee
At the time of diagnostics, her computer had McAfee Security Center or some such suite. It came pre-installed and pre-activated with her (Dell) computer so I figured why not let her use it. This turned out to be a mistake. The second I uninstalled McAfee from my mother’s computer, it worked perfectly. Effectively McAfee
air gapped my mothers computer. That’s a little too secure for her, as she really likes to check her email.
McAfee did publish a notice about their little cock up, but it’s too late for them in my book. I suggest you uninstall McAfee and replace it with something that is a bit more reliable. Microsoft Security Essentials works surprisingly well as a replacement.